Privacy Policy

This Privacy Notice describes how we collect and use your personal information in relation to Pol&Des websites, applications, products, services, events, and experiences that reference this Privacy Notice (together, “Pol&Des”).

This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using Pol&Des in connection with an Pol&Des account. See the agreement governing your access to your Pol&Des account and the Pol&Des Data Privacy for more information about how we handle content and how our customers can control their content through Pol&Des Offerings. This Privacy Notice also does not apply to any products, services, websites, or content that are offered by third parties or have their own privacy notice.

Personal Information We Collect

We collect your personal information in the course of providing Pol&Des to you.

Here are the types of information we gather:

Information You Give Us: We collect any information you provide in relation to Pol&Des. Click here to see examples of information you give us.
Automatic Information: We automatically collect certain types of information when you interact with Pol&Dess. Click here to see examples of information we collect automatically.
Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources. Click here to see examples of information we collect from other sources.

How We Use Personal Information

We use your personal information to operate, provide, and improve Pol&Des. Our purposes for using personal information include:

Provide Pol&Des: We use your personal information to provide and deliver Pol&Des and process transactions related to Pol&Des, including registrations, subscriptions, purchases, and payments.
Measure, Support, and Improve Pol&Des: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop Pol&Des.
Recommendations and Personalization: We use your personal information to recommendPol&Des that might be of interest to you, identify your preferences, and personalize your experience with Pol&Des.
Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information. For example, we collect bank account information from Pol&Des sellers for identity verification.
Communicate with You: We use your personal information to communicate with you in relation to Pol&Des via different channels (e.g., by phone, email, chat) and to respond to your requests.
Marketing: We use your personal information to market and promote Pol&Des.
Fraud and Abuse Prevention and Credit Risks: We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Pol&Des, and others. We may also use scoring methods to assess and manage credit risks.
Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

To enable our systems to recognize your browser or device and to provide, market, and improve Pol&Des, we and approved third parties use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookie Notice.

Transactions Involving Third Parties: We make available to you services, software, and content provided by third parties for use on or through Pol&Des. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party. For example, you can order services, software, and content from sellers using the Pol&Des and we provide those sellers information to facilitate your subscription, purchases, or support.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include: delivering Pol&Des hardware, sending communications, processing payments, assessing credit and compliance risks, analyzing data, providing marketing and sales assistance (including advertising and event management), conducting customer relationship management, and providing training. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Notice and as permitted by applicable data protection law.

Business Transfers: As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the individual consents otherwise). Also, in the unlikely event that Pol&Des or substantially all of its assets are acquired, your information will of course be one of the transferred assets. Protection of Us and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of Pol&Des, our customers, or others. This includes exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction. At Your Option: Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How We Secure Information

At Pol&Des, security is our highest priority. We design our systems with your security and privacy in mind.

We maintain a wide variety of compliance programs that validate our security controls. Click here to learn more about our compliance programs. We protect the security of your information during transmission to or from Pol&Des websites, applications, products, or services by using encryption protocols and software. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.

Access and Choice

You can view, update, and delete certain information about your account and your interactions with Pol&Des. Click here for a list of examples of information that you can access. If you cannot access or update your information yourself, you can always contact us for assistance.

You have choices about the collection and use of your personal information. Many Pol&Des include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Pol&Des.

Account Information: If you want to add, update, or delete information related to your account, please go to the Pol&Des. When you update or delete any information, we usually keep a copy of the prior version for our records. Communications: If you do not want to receive promotional messages from us, please unsubscribe or adjust your communication preferences in the Pol&Des or the Pol&Des Email Preference Center. If you do not want to receive in-app notifications from us, please adjust your notification settings in the app or your device. Cookies Preferences: You can change your cookie preferences on Pol&Des sites at any time by clicking Cookie Preferences in the footer of the Pol&Des site. You can also manage cookies through your browser settings. The “Help” feature on most browsers and devices will tell you how to remove cookies from your device, how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Children’s Personal Information

We don’t provide Pol&Des for purchase by children. If you’re under 18, you may use Pol&Des only with the involvement of a parent or guardian.

Third Party Sites and Services

Pol&Des may embed content provided by others or include links to other websites and applications. These companies may collect information about you when you interact with their content or services. We are not responsible for the practices of these companies. Please consult their privacy policies to learn about their data practices .

Retention of Personal Information

We keep your personal information to enable your continued use of Pol&Des, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Contacts, Notices, and Revisions

If you have any concerns about privacy at Pol&Des, please contact us with a thorough description, and we will try to resolve the issue for you.

If you interact with Pol&Des on behalf of or through your organization, then your personal information may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your organization.

Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.

Processing. We process your personal information on one or more of the following legal bases:

  • as necessary to enter into a contract with you or a legal entity you represent, to perform our contractual obligations, to provide Pol&Des, to respond to requests from you, or to provide customer support;
  • as necessary to comply with relevant law and legal obligations, including to respond to lawful requests and orders;
  • or with your consent.

Your Rights. Subject to applicable law, you have the right to:

  • ask whether we hold personal information about you and request copies of such personal information and information about how it is processed;
  • request that inaccurate personal information is corrected;
  • request deletion of personal information that is no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, or processed in non-compliance with applicable legal requirements;
  • request us to restrict the processing of personal information where the processing is inappropriate;
  • object to the processing of personal information;
  • request portability of personal information that you have provided to us (which does not include information derived from the collected information), where the processing of such personal information is based on consent or a contract with you and is carried out by automated means;
  • and request information about the possibility of refusing consent and the consequences of doing so.

When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop any further processing of your data for that purpose.

We collect this information from you, automatically through your interaction with the Pol&Des or from third parties. For more information about the personal information we collect, click here.

To ensure the security of your Pol&Des account, we will generally ask you to verify your request using the contact information you have already provided.

No sale or sharing of personal information. We do not sell or share any personal information of consumers, as those terms are defined under the California Privacy Rights Act.

Your Rights. Subject to applicable law, you have the right to:

  • ask whether we hold personal information about you and request copies of such personal information and information about how it is processed;
  • request that inaccurate personal information is corrected;
  • request deletion of personal information that is no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, or processed in non-compliance with applicable legal requirements;
  • and lodge a complaint with us regarding our practices related to your personal information.

Your Rights. With respect to data collected and processed by Pol&Des, you have the rights of access, rectification, erasure, restriction, or complaint. When you consent to Pol&Desprocessing your personal information for a specified purpose, you may withdraw your consent at any time and Pol&Des will stop any further processing of your data for that purpose.

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